Our goal is to have a smooth arrival with keys ready, credit cards authorized and sleeping rooms assigned.

Negotiation 


Once a property is chosen, we will negotiate the best possible prices, concessions, terms and conditions on your behalf to ensure we are maximizing your lodging dollars. As  hoteliers, we have an advantage and are able to leverage our experience, expertise and buying power to negotiate the most favorable terms possible.

We will negotiate the best possible prices, concessions, terms and conditions on your behalf to ensure we are maximizing your lodging dollars.

Questions?  Comments.  Concerns!

Talk to us:  Drop us line or call | text  850.241.2797


Logistics

The day before arrival, FHG will confirm with a member of management that all details have been met according to the specifications of the group resume or the client profile.  Our goal is to have a smooth arrival with keys ready, credit cards authorized and sleeping rooms assigned.  Departure will be given the same consideration with (when applicable), printing or emailing receipts, providing late checkouts to priority members and verifying reward credits were posted.

Commitment

FHG believes in fostering a long-term commitment with our clients.  Once we establish your lodging needs you’ll be assigned a concierge.  Anytime during the selection process you’ll have access to your concierge-24 hours a day, 7 days a week including holidays.

Details

You can track our progress in real time.  Once we have verified information, you’ll have access to view details of the RFP and if applicable the attached contract.  This is when the language of the proposal | contract can be explained, modified or removed.  FHG will verify pricing against the lodging provider's website, third party postings and their call center to ensure you’ve received a fair quote based on over all contracted factors.    


Procurement

FHG has its own sourcing platform based upon efficiency and just as importantly, to foster relationships between hotels and clients. We believe in a single point of contact at each hotel so a long-term relationship can be formed, resulting in priority handling of our inquiries. This also allows us to maximize our purchasing leverage and partnerships at the property level.

There is no cost to match you with the ideal lodging location​.

Value

Unlike any other vendor, working with FHG will literally cost you zero dollars out of pocket. In fact, once you meet the allotted room nights in good standing, we’ll pay your organization a quarterly rebate on all actualized room nights as agreed upon in the lodging contract.


What we ​do


Savings

There is no cost to match you with the ideal lodging location. We are compensated by the hotel you ultimately select in the form of a commission based on room revenue. We guarantee the rates we negotiate on your behalf are as low, or lower than, the rates you would get on your own.

Once we establish your lodging needs you’ll be assigned a concierge.  Anytime during the selection process you’ll have access to your concierge-24 hours a day, 7 days a week including holidays.